Navigate to the alphabet using the menu link in the left column under alphabet, have a look here for the letter that should be free. If it is not there please go to the daily freebie discussion page and read the previous posts. if the problem has already been reported there you don’t need to do anything but you can add a comment to the post. I will rectify the problem and make sure that it runs for a reasonable length of time so that everyone can get it. Any problems must be reported on the day that the letter should have been available, I will not repeat a letter if the problem is reported after the scheduled day. I will never ever email a design to someone who has missed it. If I am contacted about the daily free design either from the contact form or by replying to the order confirmation email I will not respond.