for all issues, support cannot be provided on other websites or via email. This will assist me to respond quickly to resolve the prowhen I try to check out it gives an error message - Products marked with *** are not available in the desired quantity or not in stock!
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discovered on the report about the error message i was getting posting this that it will go through if i do NOT attach the screen shot file
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Social Community
Checkout Payment
✅ Resolved
⚪ Normal
Desktop Windows
Chrome
2026-02-28 13:20:19
Layout
✅ Resolved
❓ Question
Desktop Windows
Chrome
2026-02-28 13:18:23
getting new error message while trying to post error report!
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💡 Knowledge Base Tip:
Thank you for reporting this problem. I will investigate the issue with the layout or navigation and update this post when it is resolved. If you have missed the design due technical issues on this site that others are also experiencing I will extend the time that it is available to ensure nobody misses it.
Product Download
✅ Resolved
⚪ Normal
Desktop Windows
Edge
2026-02-28 00:22:05
I bought the Future Font set. The number 0 inside the zip is titled Future-Font-Set.
Not a big issue but it would be clearer if it was titled Future-0 like the rest of the set.
Same issue with the Space Alphabet
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💡 Knowledge Base Tip:
Thank you for reporting this problem. If the download is missing or incorrect I will update it as soon as I am aware. You will not need to order the item again, it will be automatically available once I have updated it. -
Thank you Shushana, I have fixed that now.-
Thank you Alice.
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2026-02-27 06:37:35
I have put all of the voodoo and space sets on special for half price for a few more days, they will end on the 1st of March. These are not intended to be free, they are half price.
3 reactions
👍 3
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I was finally able to select paypal and I paid for the voodoo alphabet but it says the design is not there for me to download it. What do I do now? Thanks, Irene Coker -
Ok so to be more clear, I paid for 4626 Voodoo font set but when I went to download it, it says file missing what am I suppose to do to get it? You can send it to my email if you want. [email protected] Thanks
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I am sorry for the inconvenience. It is in your downloads now. Can you please post technical problems in the technical problems group? if you add a comment to an unrelated post I might not see it quickly. I have a proper tracking system in place in the technical problems group so I can be sure not to miss things like this.
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Thanks it finally came up for me to download it. Before it kept saying "file missing" and wouldn't download anything. It's taken care of now.
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2026-02-25 15:25:15
I have no idea what is coming next, so there may be nothing starting tomorrow, I have a couple of things in progress but nothing finished. I will send out a newsletter when I know what I am doing, most of the last couple of weeks has been ironing out the bugs on the site, including, hopefully the newsletter, but we will see, if the site crashes it is because there are still bugs in the emailing. fingers crossed everyone.
11 reactions
👍 9
❤️ 2
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Thank you Alice!
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Thank you!!
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Thank you too! -
Thank you so much for the redoing the last fonts, love them. -
Thank you for ALL you give to us & all you do! Appreciate it most sincerely!HUGS -
keeping my fingers crossed that everything works out, that does not cause any stress for you!!
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Thank you for reporting this problem. Please check that you have selected the payment type and terms & conditions If you are not seeing the free checkout option, make sure the items in your cart are 0.00 if you are still stuck empty your cart, refresh the page and try again. If you have missed the design due technical issues on this site that others are also experiencing I will extend the time that it is available to ensure nobody misses it. if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.